About Clubhouse Casino

Clubhouse Casino aims to make online casino entertainment clear and easy to navigate. The website may provide access to a range of casino-style games, account features and useful player information in one convenient location. Our general aim is to present the available experience in a way that is simple to understand, whether you are visiting for the first time or returning to play.

An online casino experience includes more than the games themselves. Players may need to manage account details, review game information, make payments, complete verification and understand the terms that apply to their activity. Clear information can help players make better decisions and avoid misunderstandings. Players should take time to read the relevant information before registering, depositing funds or participating in a game.

Online gambling should be approached as entertainment rather than as a way to make money. Casino games involve chance, and outcomes cannot be predicted or guaranteed. Previous results do not determine future results, and no system or strategy can guarantee a win. Every game involves risk, including the possibility of losing the money chosen for gambling.

Information to review before playing

Players should review the applicable Terms and Conditions, Privacy Policy, responsible gambling information and individual game rules before using the website. These documents may explain account eligibility, verification, payments, withdrawals, promotional conditions, game participation, acceptable use, account restrictions and account closure. Separate rules may apply to particular games or offers, so the information displayed for the relevant activity should be checked carefully.

• Account registration and eligibility requirements.
• Information about deposits, withdrawals and payment methods.
• Game rules, stakes, paytables and possible outcomes where applicable.
• Terms applying to promotions, rewards or other offers.
• Responsible gambling tools and account controls.
• Privacy and security information relating to player accounts.

If any information is unclear, players should seek clarification through the support options made available on the website before continuing. It is always better to understand a condition or process in advance than to rely on an assumption after an account activity has taken place.

Clubhouse Casino supports a responsible approach to gambling. Players should only gamble with money they can afford to lose and should treat gambling as a leisure activity. Gambling should not take priority over rent, bills, food, education, work, family responsibilities or other essential expenses.

Setting personal boundaries before playing can make it easier to keep gambling within a comfortable and manageable level. A player should decide how much time and money they are prepared to spend before beginning, rather than making decisions while affected by excitement, frustration or the desire to recover losses.

• Set a spending limit before you begin and do not exceed it.
• Set a time limit and take regular breaks from play.
• Do not chase losses or increase spending to recover money.
• Avoid gambling when affected by alcohol, drugs, stress or strong emotions.
• Do not borrow money or use essential household funds for gambling.
• Keep gambling separate from decisions about important household expenses.
• Use available account controls or restrictions if you need help managing activity.
• Talk to someone you trust if gambling begins to cause concern.

Taking a break is a sensible step if gambling stops feeling enjoyable or begins to affect finances, relationships, work, study or wellbeing. Players who feel unable to control their gambling should seek independent help from an appropriate Australian support service or qualified health professional. If gambling is causing immediate distress or a personal safety concern, seek urgent local assistance.

Account controls and self-exclusion

Depending on the available features, players may be able to use tools such as deposit limits, session reminders, activity information, time-outs or self-exclusion. These tools are intended to support personal decisions and may be useful before gambling becomes difficult to manage. The availability and operation of particular tools may vary, so players should review the relevant information on the website.

Self-exclusion is a serious step for a player who wants to stop gambling through the relevant account or service. A request should be made through the available support or account process. During an exclusion period, players should not attempt to create another account or use another person's account. Independent professional support is also recommended where gambling is causing concern.